Software for MSPs and repair shops
Three products, one way of selling them: pay once, install on your own server, put your brand on every screen. Each comes with a year of updates and support.
Run the help desk, the schedule and the billing in one app
A PSA for small MSPs. Tickets and SLAs, dispatch, RMM monitoring, contracts and billing, and a client portal, on your own Linux server.
- SLA clocks that run in your working hours and pause while you wait on the client
- A dispatch board with each technician's capacity for the day
- A monthly billing run that drafts every client's invoice for you to review
- A client portal for tickets, quotes, invoices and your knowledge base
Back up every client to storage you control
Multi-tenant backup for MSPs. Data is encrypted on each device before it leaves, then written to your own S3, SMB or NFS storage.
- Encryption keys made on the device; your server only ever holds ciphertext
- S3 Object Lock so restore points cannot be deleted early
- Agents for Windows, macOS, Linux and Proxmox
- A tenant per client, each with its own users, storage cap and portal
Run your repair shop and store from one system
Repair tickets, point of sale, inventory, accounting, payroll and your own website in one app.
- A repair board from drop-off to pickup, with a tracking link for the customer
- A point of sale that posts every sale to the books
- Inventory, purchasing and a refurbishing bench for trade-ins
- Accounting, HST returns and Canadian payroll
Not on sale yet. Leave your email on its site to hear when it is.
Which one fits?
MSPs usually want CVN PSA, MSP Backups or both. Repair shops and stores want CVN ERP.
| CVN PSAFor MSPs | MSP BackupsFor MSPs | CVN ERPFor repair shops | |
|---|---|---|---|
| What it runs | Help desk, SLAs, dispatch, RMM, contracts, billing, client portal | Encrypted backup and restore for every client's devices | Repairs, point of sale, inventory, accounting, payroll, website |
| Server | Ubuntu 22.04+ or Debian 12+, PHP 8.4, MariaDB | Ubuntu 22.04+ or Debian 12+, with S3, SMB or NFS storage | PHP 8.4, MariaDB 10.5+ or MySQL 8, Nginx |
| Install | One-script installer | One-script installer | Guided web installer |
| For your clients | Client portal; device health and patches from NetLock RMM | A tenant per client; agents for Windows, macOS, Linux and Proxmox | Repair tracking link, client portal and online store |
| Price model | Pay once, keep it | Pay once, keep it | Pay once, keep it |
| Per-seat fees | None per technician or client | None per device, tenant or terabyte | None per user or location |
| White-label | Your brand everywhere | Your brand everywhere | Your brand everywhere |
| Works with | MSP Backups: backup status per device | CVN PSA: failed backups open tickets | Stands alone |
| Availability | Launching soon | Launching soon | Not on sale yet |
Running an MSP? Use CVN PSA with MSP Backups.
Connect the two and each device in the PSA shows its latest backup result. Failed or stale backups open tickets on their own.
Where do I buy a licence?
From your CVN Technologies account at account.cvntechnologies.com. Each product's site links to checkout once that product is on sale. Until then, its pricing page takes your email and tells you once when sales open.
Do you host it for me?
No. Every CVN product runs on your own server, so your data stays with you. The installers and docs on each product's site walk you through setup.
What happens when my year of updates ends?
Your install keeps working on the version it has. Nothing switches off. Renew when you want another year of updates and support.
Can I use more than one product?
Yes. Each product has its own licence. CVN PSA and MSP Backups connect to each other; CVN ERP stands alone.